Appointment Cancellation: The Effect This Has On A Business


Appointment Cancellation: The Effect This Has On A Business

Appointment cancellations can have a big effect on our business.

Cancellations result in PAT testing appointments having to be rearranged, which complicates the processes of our electrical contractors and technicians, resulting in our business losing money where money could have been made. If we cannot find time slots to replace the cancellations, our technicians may also lose out on an entire day’s worth of work – which means no pay.

Furthermore, we must try and find last-minute appointments in order to fill our schedule This often results in us losing time for other customers who might want to book in for another day. This can also limit us from carrying out PAT Testing for other businesses due to the date not being suitable for them. This may mean we lose out on that customer as we could not devote our time to them.

Cancellations incur charges if requested within 48 hours of the scheduled appointment. Please consider the following points before cancelling an appointment with us, thank you.

If you would like to talk to us about PAT testing, or other electrical services please contact us, our friendly team look forward to hearing from you.

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